Privacy Policy
Last updated: April 2025
1. Information We Collect
When you place an order or contact us, we collect your name, email address, phone number, and delivery address. When you subscribe to our newsletter, we collect your email address only. We do not collect payment card details — all payments are processed securely by Razorpay.
2. How We Use Your Information
We use your information solely to process and deliver your orders, respond to your queries, and send you updates about new products and offers if you have subscribed. We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Cookies
We use cookies only to remember your cart contents and theme preference (light or dark mode). We do not use tracking or advertising cookies. You can clear cookies at any time through your browser settings.
4. Data Security
Your data is stored securely. All transactions on Playe.in are encrypted via SSL. Payment processing is handled by Razorpay, which is PCI-DSS compliant. We never store your card details on our servers.
5. Third Party Services
We use the following third-party services to operate our site: Razorpay for payment processing, Google Analytics for anonymous site usage statistics, and Netlify for website hosting. Each of these services has their own privacy policy.
6. Your Rights
You have the right to request access to the personal data we hold about you, request correction or deletion of your data, and unsubscribe from our newsletter at any time. To exercise any of these rights, contact us at hello@playe.in.
7. Contact
For any privacy-related queries, write to us at hello@playe.in. We will respond within 48 hours.